Chat & Email Services
AI ChatBots and Live Agents
Chat and ChatBot services inform visitors real-time by answering routine office and clinical questions, freeing you up to handle more complex queries. Engage in online conversations that can transfer to a live agent, and automatically send patient intake forms and documents ahead of appointments to streamline check-in processes. AI ChatBots can be set to immediately answer basic clinical questions and establish decision-trees to schedule appointments with your office.
Dr. Leonardo Provider-Sites can be configured to feature chat services from companies such as ProProfs, Ada Health, SmartBot360 and others.
Email Services with Your Personal Domain-Name
Ditch using extensions with gmail, yahoo and aol, and add email with your own domain name for a more professional email address.
- Ex: office@johnsmithmd.com
Dr. Leonardo partners with Enguard for HIPAA-compliant email services — a ‘one-stop’ solution for email hosting, secure file attachments, message encryption, data loss prevention, email archiving, and more. Send and receive secure email using any mobile device and using email apps such as Outlook or Apple Mail with secure attachments up to 2GB.
Your Provider-Site can also work with other services for business email.
Your Name is Your Brand™
Dr. Leonardo has gotten you started with a Provider-Page featuring basic information about you together with five health information topics related to your health specialty. You can update your basic info, indicate if you’re accepting new patients, change patient education topics, and even accept online appointments.
Your Provider-Page is FREE! It’s easy to make the most of it in less than five minutes.
